Terms of Service

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Terms of Service

Updated in: January 2026

Welcome to WeeBe, operated by Isekai Shujinko LLP, a limited liability partnership registered at 128 City Road, London, United Kingdom, EC1V 2NX. By accessing or using our website (weebe.net), you agree to these Terms of Service (TOS). Please read these carefully before using our services.

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1. Products and Services

WeeBe sells anime-related products, Virtual YouTuber (VTuber) merchandise, manga, and other related goods. We primarily offer physical items but may allow our vendors, particularly VTubers with individual stores on our site, to sell digital products in the future. Age-restricted products (18+) will be appropriately labeled.

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2. Payments and Taxes

We accept payments via credit cards, proceed by Square. Guests may checkout without creating an account. Prices for items sold on our site are input in Japanese Yen, and may be displayed in other currencies.
Shipping costs will be calculated at checkout.

For items purchased through third-party collaborations (where the sale occurs on another website), WeeBe is not responsible for any additional taxes or fees.

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3. Shipping and Fulfillment

We offer worldwide shipping using the most economical tracked postal shipping method available at the time of fulfillment. Tracking codes will be provided once your order is shipped. While we aim to ship to most regions, we cannot deliver to countries including, but not limited to, Iran, North Korea, Syria, and Palestinian territories.

We are not responsible for shipping delays caused by carriers. Pre-orders will ship from separate warehouses, and combining in-stock items with pre-orders in the same shipment may not be possible.

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4. Returns and Refunds

We accept returns on in-stock items within 30 days from the date a valid tracking number is received for the return shipment. Return shipping costs are the responsibility of the customer, and initial shipping fees will be deducted from the refund. For items shipped under free shipping, the actual shipping cost will be deducted from the refund.

Please note that preorders cannot be canceled or returned. In case a return shipment is lost en route, we will not be able to issue a refund.

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5. Customer Support

For any inquiries, you can contact us at support@weebe.net. We strive to respond within 72 hours, though response times may vary during the site’s launch period. We may also provide limited support via our official social media accounts, but email remains the primary communication method.

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6. Legal Compliance

WeeBe operates under Japanese law but aims to meet consumer protection standards in advanced countries. In any case not covered by our TOS, Japanese law will apply. For age-restricted products, we do our best to label them, but it is the customer’s responsibility to comply with the legal requirements of their country.

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7. User Accounts and Privacy

Our website uses community features, such as forums and brand followings. During our initial launch phase (considered “beta”), user profile information (such as display names and public profile data) may be visible to other users. We do not sell this data to third parties but may use it to enhance our services.

You do not need to create an account to make purchases. However, if you choose to create one, please note that only sensitive checkout information will be fully protected. Information voluntarily added to profile pages may be visible unless marked as private.

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8. Changes to the Terms

WeeBe reserves the right to modify these Terms of Service as needed. Updates may be posted on our website’s blog. We plan to revise these terms periodically, especially during our transition period starting in January 2026.

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9. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.
You agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

By using our site, you agree to abide by these terms. If you have any questions or concerns, feel free to contact us at support@weebe.net.

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Privacy Policy

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At WeeBe, operated by Isekai Shujinko LLP, we are committed to respecting your privacy and protecting your personal information. This policy outlines how we collect, use, and share your information, and explains your rights under the General Data Protection Regulation (GDPR).

1. Information We Collect

• Account Information: If you create an account, we collect details like display name, email address, and other profile data you choose to provide.
• Comments: When visitors leave comments on the site, we collect the data in the comments form, the visitor’s IP address, and browser user agent for spam detection purposes. An anonymized string (hash) created from your email address may be provided to the Gravatar service to display your profile picture, visible publicly in the context of your comment.
• Media Uploads: If you upload images to our site, avoid including location data (EXIF GPS) as this data can be extracted by other users.
• Checkout Information: For purchases, we collect essential information, such as name, address, and payment details, to process orders securely.
• Cookies and Tracking: Cookies are used to enhance your experience, including retaining login information and preferences. Specific cookies are set for logged-in users, comment submission, and screen display settings. You can manage your cookie preferences through your browser settings.

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2. How We Use Your Information

• Order Processing: To process purchases and manage orders.
• Community Features: Profile information and interactions (e.g., comments, group followings) may be visible to other users by default. During our initial launch phase (“beta”), public data like display names will be visible, although you may adjust privacy settings.
• Service Improvement: To improve our services and understand user interactions.
• Marketing Communication: With your consent, we may send promotional emails, which you may unsubscribe from at any time.

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3. Data Sharing and Disclosure

• Third-Party Services: We may share necessary data with trusted third-party services, such as payment processors, to complete orders.
• Related Companies: We may share your information with other entities under shared control as Isekai Shujinko LLP in order to fulfill your orders using entities closer to your region, as well as to optimize our operations. We may also segregate activities under different entities while offering all of them under the joint “WeeBe” brand, including but not limited to: our online store, online prizes, various promotions, membership clubs as may arise and more.
• Comments and Spam Detection: Visitor comments may be checked through automated spam detection services, which may include sharing data such as IP addresses.
• Legal Compliance: Your data may be disclosed if required by law or to protect our rights.

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4. Your Rights

Under GDPR, you have the right to:

• Access and Correction: View and update your data within account settings.
• Erasure: Request deletion of your personal data, except where retention is required for legal or security reasons.
• Data Portability: Receive a copy of your data in a structured format.
• Objection to Processing: Object to specific data processing, such as for marketing.

To exercise these rights, contact us at support@weebe.net.

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5. Data Retention and Security

• Comment and Profile Data: Comments and their metadata are retained indefinitely to recognize and approve future comments automatically. Profile data for registered users is retained until modified or deleted by the user, although usernames cannot be changed.
• Checkout Security: Sensitive checkout information is encrypted and accessible only to authorized personnel.
• Community Profile Visibility: Information added to public profiles is visible to others by default; users can control visibility via privacy settings.
• Cookies Duration: Comment cookies last for one year. Login cookies persist for two days or up to two weeks with the “Remember Me” option. Screen options cookies last for one year. Temporary login page cookies are deleted upon closing your browser.

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6. Embedded Content from Third Parties

Embedded content (e.g., videos or articles) from other websites functions as if visited on those sites directly. Such content may collect your data, use cookies, and track interactions. We encourage reviewing the privacy policies of these third-party websites for details.

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7. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal obligations. Any significant updates will be posted on our website’s blog, and we encourage users to check for updates regularly.

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Contact Us
For privacy concerns, please reach out to us at support@weebe.net.

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